Meet the team
Candice Thompson
Co-Founder/CEO/RN
Candice is the heart and soul of our team, guiding the overall direction of Preferred Care, ensuring operational efficiency, fostering positive workplace culture and advocating for our industry. Her goal is to drive Preferred Care for growth and success through positive, clear and strong leadership, and by focusing on building genuine and positive relationships with staff, clients and members.
Candice has a bachelor’s degree in nursing, and is a registered nurse working in aged care and paediatrics before founding Preferred Care. After founding Preferred Care, she worked in the business itself, taking on registered nurse shifts to help fill the gap she found in aged care.
Before becoming a nurse, Candice also worked in administration in banking, law and healthcare. Her nursing and administrative skills have come in excellent use in leading the Preferred Care team.
Outside of work, Candice enjoys going to the gym, spending time with her family and volunteering in her community.
Candice's favourite thing about working at Preferred Care:
“The passion our staff have for building genuine relationships with clients and members, and seeing their excitement as we grow – every win is celebrated as a big win! I love the care and support our staff show to our members and clients and the commitment, support and dedication our members have for our clients, working on the frontline and always doing their best. I also love the rapport I get to build with clients, and members. It’s nice to see perspective from both sides.”
Luke Thompson
Co-Founder/CFO
As the Chief Financial Officer (CFO) at Preferred Care, Luke leads our financial operations, ensuring the agency’s financial health and sustainability. His responsibilities include developing and implementing financial strategies, overseeing budgeting and forecasting and ensuring accurate financial reporting. He also leads and mentors the finance team, providing strategic financial insights to support our agency’s growth and mission of delivering exceptional care.
Luke bring extensive experience in financial management and business operations to his role. With six years of running a successful business, he’s honed his skills in managing cash flows, payroll and ensuring financial stability. This hands-on experience has provided him with a deep understanding of financial planning, budgeting and operational efficiency, enabling him to effectively lead our financial operations and support our mission of delivering exceptional care.
When he’s not busy with CFO duties, Luke enjoys spending time in the garage, building cars with his brother and son. He also loves traveling the world and exploring new and exciting places.
Luke’s favourite thing about working at Preferred Care:
"My favourite thing about working at Preferred Care is being part of its growth over the years. I love seeing our relationships with clients strengthen and watching our graduate nurses progress – from their very first mentor shifts in aged care to becoming exceptional nurses. It's also incredibly rewarding to work with a passionate and dedicated team that truly embodies the mission Preferred Care was created for."
Tim Cambell
Business Manager
Tim provides strategic guidance and support to Preferred Care’s leadership team to ensure the overall success of our company. This starts with coordinating with the recruitment team, ensuring we have a reliable pool of qualified healthcare professionals and extends to managing client relationships, developing and implementing business strategies, and administrative functions and identifying opportunities for growth.
Tim has a strong background in recruitment, having worked in the healthcare recruitment industry for more than 13 years. He also worked in management roles across project management, service delivery and operations. This experience across the healthcare sector has seen Tim work in recruitment, sourcing, screening, interviewing and placing candidates in the right positions.
Ultimately, Tim’s goal is to help Preferred Care meet its objectives and provide our clients with exceptional service and care.
When Tim isn’t at work with us, he loves spending time with his wife and three young children. Unwinding after a busy day and enjoying the company of his loved ones and friends is so important to Tim.
Tim's favourite thing about working at Preferred Care:
“My favourite thing about working at Preferred Care is the friendly work environment, supportive team, opportunities for growth and development and, of course, the work-life balance!”
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