NDIS Provider
Quality care & comprehensive NDIS support
Are you looking for NDIS support for yourself or a family member? As a registered NDIS provider, Preferred Care offers comprehensive NDIS support services.
We also have years of experience matching short- and long-term support workers that can cater to your unique NDIS plan and goals, providing you with the right support when and where it’s needed most.
Preferred Care is here to meet your needs
At Preferred Care the NDIS participant is always at the centre of our care. We will put your needs first, whether you need a temporary or long-term support solution. And our support workers take the time to maintain individualised and person-centred assistance and a supportive, interactive and engaging environment.
We offer direct clinical care and daily assistance to NDIS participants with a commitment to accessibility and quality care. Our flexible staffing solutions are designed to cater to the unique needs of NDIS participants.
Our support team is focused on working closely with participants and their families so we’re always providing our very best care and solutions.
Our NDIS services
We pride ourselves on our focus on patient well-being and are dedicated to providing a personalised care approach by recognising and respecting your needs and particular way of life. We want participants to feel valued, heard and supported in having a great quality of life.
Assistance with daily life
SIL care
Clinical care
Assistance with social & community participation
How NDIS placements work
Booking NDIS support is easy with the help of our in-house Preferred Care team.
- Staff can be booked via phone or email — just get in touch.
- Robust recruitment process. We start with a robust recruitment process, where we ensure our members are fully vetted with police checks and confirmed registrations, and have suite of skills needed to offer the best NDIS support.
- Unique needs. Then, we gain a full understanding of your unique needs and goals, as well as your NDIS plan.
- Expert matching. Our expert in-house team then matches the right team member to provide you with comprehensive NDIS support and quality care and ensure excellent results.
NDIS Providers – contact us for staffing solutions where your support workers are unwell or absent. You can rely on Preferred Care to not only deliver skilled NDIS support workers but also to ensure a compassionate and understanding approach to care.
Who we help
NDIS participants
Preferred Care offers comprehensive NDIS support services including direct clinical care and daily assistance within a positive and understanding environment to NDIS participants.
Healthcare providers
Our commitment to compliance means that healthcare providers can be confident that every Preferred Care staff will provide the highest standards of care to participants and their families.
Why choose Preferred Care?
NDIS expertise personalised to you
Get access to nurses and support workers who hold extensive expertise in NDIS and personalise their approach to you. Our team is highly trained to support you in a way that suits you.
Your feedback matters to us
It's important to our team that each of our clients has a positive experience with us. If you ever have a problem or complaint, our team will take careful measures to rectify the issue and report back to you on the outcome.
Tailored support for you
We'll work to get a real understanding of you and your specific needs to ensure we find the perfect solution. We're dedicated to meeting your needs in a way that suits you perfectly.
Robust recruitment process
You can be confident that our support workers are fully vetted with police checks, NDIS checks and registrations. Our interview process and state-of-the-art technology make it simple for you to find quality care.
FAQs
The National Disability Insurance Scheme (NDIS) is an Australian Government-funded scheme designed to support Australians who have disabilities. It provides funding and quality-assured assistance to Australians who meet the eligibility requirements.
The eligibility requirements for NDIS will vary from situation to situation. There are some basic requirements, though.
Participants must:
- Be aged between nine and 65 (children under the age of nine will require early childhood support).
- Be an Australian citizen or permanent resident.
- Require support due to a permanent or significant disability.
- Require specific equipment related to a disability.
- Require support with future needs and daily tasks.
We recommend using the NDIS’ Eligibility Checklist to find out more about your own eligibility.
If you are eligible for participation in the NDIS scheme, you will be partnered with a Local Area Coordinator who will gain an understanding of your disability, what you want to achieve and what kind of support you need. They will use this to create your NDIS plan.
Once the NDIS approves the plan, you will be able to select providers for the services and assistance you need.
A service agreement will be set up and your provider will work with you to create a personalised support plan to help you make the most of the service.
NDIS funding is the allocated funding the NDIS will provide you for NDIS supports and assistance. This funding is decided based on your NDIS plan and is set out for the duration of the plan. So, if your plan is 12 months, you’ll have 12 months of funding based on your plan. Any amount left over after your plan expires will not roll over once the plan renews.
Your NDIS funding will cover your NDIS support and could include things like a support worker for assistance with daily activities, transport to and from social and community-based activities and help with household tasks.
It could also cover therapeutic supports, like behavioural therapy, physiotherapy or occupational therapy, or physical supports like mobility equipment and vehicle or home modification.
You can find a full list of funded supports on the NDIS website.
The first step is checking the terms and conditions of your service agreement. Here, you’ll be able to find any cancellation fees or agreements that might apply with your provider. You can then end the agreement in line with your service agreement.
We recommend ending the service agreement in writing to ensure the process is formalised. You will then need to develop a new support plan and service agreement with your new NDIS provider.
If you’re choosing to come to Preferred Care, we can help you through this process.
The NDIS program will cover a variety of intellectual, cognitive, neurological, sensory, physical or psychosocial disabilities. Here are some of the disabilities that are covered:
- Deafness
- Blindness
- Intellectual disability
- Autism
- Spinal cord injury
- Brain injury
- Cerebral palsy
There are a few different factors to consider when choosing an NDIS provider. First and foremost, we recommend choosing someone you’re comfortable with, but here are some other factors to consider:
- The supports offered. Does the provider offer the specific support you need?
- Alignment. Does the provider and their support align with you personally and with your goals?
- Flexibility. Is the provider flexible in how support is delivered and scheduled?
- Registration. Is the provider registered with NDIS?
It’s important to make sure your NDIS provider aligns with you personally to ensure you have a positive support experience.
Now servicing Queensland, New South Wales & Victoria
We bridge the gap in care all across Queensland, New South Wales and Victoria, providing flexibility, support and exceptional care for our members. Whether you’re in Brisbane, Sydney, Melbourne or regional hubs like Cairns, Wollongong or Geelong, we’re here to support you wherever you are.
Work with the leading NDIS service provider
We’re here when you need us. Get in touch with our team today and we can help you with personalised NDIS solutions that will help you or your loved one have the best quality of life possible.